Terms of Service

please read and agree to the terms before continue your checkout

Introduction

Welcome to insurance agency apps (“Company”, “we”, “our”, “us”)!
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our apps and web customer management system (together or individually “Service”) operated by insurance agency apps.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our Service.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at cs@insuranceagencyapps.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

Promotions

Any promotions (collectively, “Promotions”) made available through Service may be governed by rules that may be separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness. By posting Content on or through Service, You represent and warrant that:
(i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and
(ii) that the posting of your Content on or through Service does not violate the privacy rights, copyrights, contract rights or any other rights of any entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright. You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. In addition, Content found on or through this Service are the property of your agency or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from your agency.

Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
0.1. In any way that violates any applicable national or international law or regulation.
0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
0.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

Additionally, you agree not to:
0.1. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
0.2. Use any device, software, or routine that interferes with the proper working of Service.
0.3. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
0.4. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
0.5. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
0.6. Take any action that may damage or falsify Company ratings.
0.7. Otherwise attempt to interfere with the proper working of Service.

Service Listing

Please take note that, upon receipt of a successful payment, the initial setup of our web-based service may take up to five business days.

The listing of Apple mobile apps for our service on the Apple App Store depends solely on the Apple review process, which may take several weeks to complete. Due to Apple's new 'App Distribution Methods' regulation, all private usage apps cannot be openly listed on the Apple App Store. Therefore, the service app for Apple mobile devices will be listed as a Hidden App or Unlisted App on the App Store, and a link to the Apple App Store will be provided within our service.

Similarly, the listing of Android mobile apps for our service on the Google Play Store depends solely on the Play Store review process, which could also take several weeks to finalize.

YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DELAYS IN THE SERVICE LISTING.
ALL DELAYS CANNOT BE USE AS A REASON TO DELAY FEE PAYMENT IN ANY WAY.

Modification After Confirmation

Once confirmed, any requests for changes or amendments to the company logo, company name, web domain, or other similar modifications will incur a setup fee. The fee will range from a minimum of 10% to a maximum of the full 100% initial setup fee, depending on the complexity and scope of the requested changes.

Testing Account

During the review period conducted by Apple and Android app stores, a testing account will be created within your App. This account is specifically for the purposes of the review process and is essential for ensuring that your App meets the required standards for listing on these platforms.

You agree not to modify, alter, or amend the testing account in any way during the review process. Any such modifications may interfere with the review process and could result in delays or rejection of your App from being listed on the app stores.

You do not need to take any action in this regard.

You agree to respect the integrity of the testing account and refrain from any unauthorized access, use, or modification.
You acknowledge that any tampering with the testing account could adversely affect the outcome of the review process and your ability to have the App listed on the Apple and Android app stores.

We shall not be liable for any damages or losses resulting from unauthorized modifications to the testing account or any issues arising during the review process due to such modifications.

Use By

Your agency has the sole right to grant or deny access and usage of the Service.

YOU ACKNOWLEDGE AND AGREE THAT COMPANY AND ITS STAFF, INCLUDING BUT NOT LIMITED TO DEVELOPERS, ARE ALLOWED TO ACCESS THE SERVICE WITHOUT PRIOR NOTICE FOR PURPOSES INCLUDING, BUT NOT LIMITED TO, BUG FIXES AND FEATURE UPGRADES. IF YOU DO NOT WISH TO RECEIVE ANY UPGRADES ON YOUR SERVICE, PLEASE CONTACT US AT cs@insuranceagencyapps.com.

Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of insurance agency apps and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of insurance agency apps.

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to cs@insuranceagencyapps.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”. You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
0.1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
0.2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
0.3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;
0.4. your address, telephone number, and email address;
0.5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
0.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our Copyright Agent via email at cs@insuranceagencyapps.com.

Error Reporting and Feedback

We only accept feedback submitted directly via email to cs@insuranceagencyapps.com. This may include, but is not limited to, errors, suggestions for improvement, ideas, issues, complaints, or any other concerns related to our service. We will make every effort to respond as soon as possible.
You acknowledge and agree that:
(i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback;
(ii) Company may have development ideas similar to the Feedback;
(iii) Feedback does not contain confidential information or proprietary information from you or any third party; and
(iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by company. Company has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR -
i) ANY DAMAGE OR ANY LOSS INCLUDING BUT NOT LIMITED TO LOSS OF DATA CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OUR SERVICE.
ii) ANY DAMAGE OR LOSS DUE TO INTERRUPTION TO SERVICE CAUSED BY BUT NOT LIMITED TO INTERNET SERVICE DOWN OR NO COVERAGE OR SERVER DOWN OR MAINTENANCE.

Disclaimer Of Warranty

THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR
PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation Of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Payment and Termination

All subscription fees ("fees") will be charged recurrently every 30 days, unless specified as a "one-time" payment.

Fees not received within 7 days after the due date will result in temporary suspension of service. To reinstate temporarily blocked service (with data intact as of the last state), please contact us at cs@insuranceagencyapps.com with proof of payment. This reinstatement process may take up to 48 hours.

Fees not received 30 days after the due date will result in a permanent suspension of service. To reinstate permanently blocked service, you will need to pay the setup fee again. Please contact us at cs@insuranceagencyapps.com with proof of payment of the setup fee. The reinstatement process may take up to 96 hours.

Fees not received 60 days after the due date will result in the deletion of service. Reinstating service will no longer be possible. Only the database (in SQL format) will be backed up and sent to you. All other content, including but not limited to PDFs or images, will be deleted or permanently removed from the server (no backup will be provided).

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may send your discontinuation request to cs@insuranceagencyapps.com.
All provisions of the Terms that, by their nature, should survive termination, shall indeed survive termination. These provisions include, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the country where the user resides, which governing law applies to agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

Waiver And Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision. If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
YOU ACKNOWLEDGE THAT ALL FEES, INCLUDING BUT NOT LIMITED TO ONE TIME FEES, PAID ARE NOT REFUNDABLE.

Contact Us

Please send your feedback, comments, requests for technical support by email: cs@insuranceagencyapps.com.

Last updated: 2024-09-22